• Inflation and another recession are changing priorities for employees and businesses. 
• Remote and Hybrid. How does energy crisis and inflation impact decision makers? How can business optimize remote and hybrid? 
• Employee benefits are changing under the circumstances. Is personalization a better fit now? 

• Gen Z is entering the workplace as Game Changers 
• Reskilling and upskilling and career mobility 
• Talent shortage and new strategies to engage and retain talent 
• Biases to be broken in the new workplace. Diversity and Inclusion 

• The importance of both employee experience (EX) and customer experience (CX) 
• How to optimize EX and CX to impact on business performance 

• Employee Value Proposition 
• Work life balance and flexibility 
• Wellness and Mental Health  

• How will the investments in new technologies affect the workplace and workforces? 
• What will the next day look like? 

• Get inspired by leaders and forward thinkers shaping the Future of Work 
• Get useful insights from experts and professionals from global organizations 
• Learn from real world case studies and recent research results  
• Get connected with exceptional executives and academics from HR, Technology, Phycology and Education  
• Interact with the speakers and stay connected to the fast-changing community of Work 

Do not miss the opportunity to attend the two hours, free workshop presented by Peter Dorrington, Key Note Speaker,  Co-Founder and Chief Strategy Officer, Anthrolytics!  

Post conference and after lunch break, Peter Dorrington – renowned expert in understanding what motivates customers and employees, will share practical lessons to equip professionals in the travel and tourism sector with effective strategies to attract more customers, incentivise higher spending, and optimise costs; in an industry marked by increasing competition and evolving customer preferences, this is crucial for sustainable success. 

Throughout the masterclass, real-world case studies and interactive discussions will provide practical insights and inspire creative thinking.  

Topics covered include: 

• What are the drivers of customer behaviour 

• The changing expectations of travel & tourism 
• Creating ‘wow’ moments without spending a lot of money 
• Attracting and retaining talent in the sector – the key to tourism success 

BOOK YOUR FREE TICKET HERE